Dear [Prospect],

Greetings from SIERRA!!!

Thank you for reaching out to us. We appreciate your interest in our product.

Please find a quick outline of the eFACiLiTY® Mailroom Management System & our company profile below.

eFACiLiTY^® Mailroom Management System

We understand how challenging it is for mail room managers, whether at corporate offices, companies, universities, schools, or multi-tenanted facilities. You have to manage incoming & outgoing mails/consignments. You may also have to extract & record mail/consignment details, besides securing confidential information, tracking delivery status, etc. It can be difficult to perform such tasks manually, and it is common to face problems like mail delays, sending to wrong recipients, tracking the incoming consignments etc. You must streamline such processes so that consignments are monitored and SLA violations can be reported. Thanks to mailroom management software, you can eliminate long queues, ensure the safe delivery of consignments to maintain mailroom productivity and efficiency.

With eFACiLiTY^® Mailroom Management Software, you can streamline the entire mailroom operations right from the collection at source to delivery at the destination and track the incoming and outgoing consignments across multiple sites/locations. You can also monitor & record the delivery status so that the SLA of the service provider is analysed, and you can resolve escalations quickly. eFACiLiTY^® also offers a smart mobile application that helps you keep track of the consignment status anytime.

eFACiLiTY^® Key Features

• Easy tracking of inbound/outbound consignments
• Enter/update all the consignments received for delivery
• Bulk/Batch processing/delivery of consignments through bag/super envelope with the recipient‘s signature
• Provision to generate barcode/QR code for the consignment
• Printing consignment number concerning the checklist/sender/consignment number/destination (To be delivered through Courier/Post/Hand delivery)
• Triggering of mails to the sender and receiver once the consignment is delivered from the mailroom
• User-definable consignment charges – Consignment type-wise, Courier Service Provider-wise
• Provision to track consignment delivery
• Multi-tier configurable notification with compacting options for consignment
• Configurable reminders and consignment compacting alerts
• Provision to view the pending consignments yet to be delivered, reconcile consignments
• SLA based on the type of consignments
• Performance analysis of Courier Service Provider
• Audit trail for each consignment within the user’s premises

Key Implementations

eFACiLiTY^® is in the market since 2004, constantly upgraded as per the latest technologies and it is a robust & time-tested software meeting the needs of all sizes of clients with enormous data volumes and user loads.

Our clientele comprises Fortune 500 companies and includes numerous high-profile facilities worldwide.

• British Aerospace Systems (BAE Systems), the premier global defense and aerospace company in Saudi Arabia implemented eFACiLiTY^® through Saudi Catering and Contracting (SCC)
• Allied Maintenance Company Limited is a Facilities Management Company with a wealth of experience gained from projects in the Kingdom of Saudi Arabia, Bahrain, Dubai, and Abu Dhabi. Founded in 1992, AMC has grown into a professional Facilities Management Company.
• Sodexo, a world leader in Facilities Management Services has implemented our software in India and APAC region.
• Reliance Industries Limited (RIL) owns businesses across India engaged in energy, petrochemicals, textiles, natural resources, retail, and telecommunications.
• Wipro Limited an Indian multinational IT Consulting and System Integration services chose eFACiLiTY^® Mail Room Management to implement for Health Insurance Third Party Administrator through Ernst and Young.
• Compass Group plc is a British multinational contract food service, cleaning, property management, and support services company headquartered in the Compass House in Chertsey, Surrey. It is the largest contract foodservice company in the world and has operations in over 50 countries.
• Qualcomm is an American multinational semiconductor and telecommunications equipment company that designs and markets wireless telecommunications products and services. Qualcomm Implemented our eFACiLiTY^® software through Compass Group.
• Malabar Group was founded in 1993 to establish a jewelry trading company in a historical city called Kozhikode. Since then, keeping alive the golden spirit of the Brand, the Group has remained constant, in its successful forays nurtured by expertise, vision, and guidance, into a formidable business conglomerate.
• Tata AIG General Insurance Company Limited is an Indian general insurance company and a joint venture between the Tata Group and American International Group.
• Adani has grown to become a global integrated infrastructure player with businesses in key industry verticals - resources, logistics, energy, and agro. The integrated model is well adapted to the infrastructure challenges of the emerging economies.
• Bajaj Finserv Limited, a part of Bajaj Holdings & Investments Limited, is an Indian financial services company focused on lending, asset management, wealth management, and insurance.
• Yes Bank Limited, is an Indian public bank headquartered in Mumbai, India. It offers a wide range of banking and financial products for corporate and retail customers through retail banking and asset management services.
• Malaysian Communications and Multimedia Commission (MCMC), The communications and multimedia regulatory authority of Malaysia.
• GIobal Indian International School (GIIS) was founded in 2002 with just 48 students on Mount Sophia in Singapore. And have since grown to span seven countries across Asia, with campuses in Singapore, Malaysia, Japan, Thailand, UAE, Vietnam, and India. GIobal Indian International School Implemented our eFACiLiTY^® software through INTEGRATECH PTE LTD.

eFACiLiTY^® is the best bet regardless of whether you are planning a massive global implementation or a small local implementation to help you efficiently manage your consignments at your facility or organization.

Our Company

SIERRA is an Indian Offshore Software Development Service Provider & a Microsoft Gold Certified Partner specializing in Enterprise Software Development & Mobile applications Development, with its headquarters in India and offices in Malaysia and the USA.

Our development team works out of our eFACiLiTY^® Building, the World's 2^nd Highest Ranking Green Building under USGBC’s LEED NC v2009 rating system and India's highest-ranking WELL Platinum-certified building rated by International WELL Building Institute under the WELL V2 rating system. SIERRA is also one of the first few software companies GLOBALLY to achieve the ISO 41001:2018 Facility Management System certification and this was achieved by fully implementing our eFACiLiTY^® modules.

Please take a virtual walk-through of the most automated and the World's Greenest Software Development Center here: