Dear [Prospect],

Greetings from SIERRA!

Thank you for reaching out to us. We appreciate your interest in our product.

Please find a quick outline of the eFACiLiTY^® Tenant/Utilities Billing Software & our company profile below.

eFACiLiTY^® Tenant Billing System

We know as a facility/property manager of multi-tenanted facilities like malls, business/IT parks, etc., you have a lot of responsibilities like monthly bill calculations which includes tenant-wise utility charges (electricity, water, BTU), slab-wise billing rates & tariffs, common area apportioned charges, recording sub-meter readings, invoice generation, etc., and doing all these manually while maintaining them on spreadsheets leads to a lot of inaccuracies and requires dedicated manpower that needs many days of effort.

eFACiLiTY^® Tenant/Utilities Billing Software automates the monthly billing process with clear breakdowns of utility consumption, fixed charges like rental & common maintenance, concessionaire charges, other tenant service charges, etc. The software can also integrate with Building Automation/Building Management Systems (BAS/BMS), smart meters, IoT meters, etc. to capture utilization data. With eFACiLiTY^® you can also implement pre-paid metering and time-based charges making it a complete solution to meet all your tenant billing needs.

eFACiLiTY^® Key Features

• Tightly integrates with popular BAS/BMS systems, Smart Meters through direct BACnet/Modbus protocols and IoT meters
• Manage property, tenant/owner, lease, and contract information
• Tenant move-in, move out, subscriptions
• Set up utility wise/slab wise billing rates
• Set up tenant/property-wise fixed charges, monthly rentals, maintenance fees, etc.
• Calculate customer sales based concessionaire charges
• Captures the utilization of services/utilities by tenants manually or automatically
• Option to manually import the readings and capture readings using a mobile app
• Bill generation and mass emailing/printing
• Common area utilization tenant wise apportioning and provision to capture charges for ad-hoc services
• Tenant payments, expenses, and credit notes tracking
• Automatic calculation of yearly escalations on rentals and other charges
• Bill registers, tenant ledgers, receivables statement
• Bill wise matching of payments and credit notes
• Occupancy/vacancy & payment status analysis
• Reminders for lease contracts nearing expiry
• Integrates with other financial applications
• Display consumption patterns, energy savings, carbon footprint, etc. graphically on the bills to create more awareness with the tenants

BMS integrations

eFACiLiTY^® integrates with the Building Management systems/Building Automation Systems (BMS/BAS) and captures the utilization of services/utilities of an organization.

Key Implementations

eFACiLiTY^® is in the market since 2004, constantly upgraded as per the latest technologies and it is a robust & time-tested software meeting the needs of all sizes of clients with enormous data volumes and user loads.

Our clientele comprises Fortune 500 companies and includes numerous high-profile facilities across the world.

• British Aerospace Systems (BAE Systems), the premier global defence and aerospace company in Saudi Arabia implemented eFACiLiTY^® through Saudi Catering and Contracting (SCC)
• Dubai International Airport is an international airport that implemented eFACiLiTY^® through Pacific Controls, Dubai
• Panorama Mall is a multi-category destination for shopping, dining, entertainment, etc., implemented eFACiLiTY^® through BECKOFF Automation
• City Centre Qurum implemented eFACiLiTY^® through SIEMENS LLC, Oman
• WAFI, one of the first malls in Dubai to offer a unique mix of retail, leisure, dining, etc., implemented eFACiLiTY^® through SIEMENS LLC, Oman
• Nigerian Content Development and Monitoring Board (NCDMB) is a Nigerian government agency implementing eFACiLiTY^® in association with MEGASTAR Technical & Construction Company Limited (MTCCL)
• Saleh Al Hamad Al Mana Co., one of the leading automotive dealers based in Qatar, will be implementing eFACiLiTY^® for their corporate office
• The Royal College of Surgeons, Ireland provides extensive education and training in the healthcare professions at the undergraduate and postgraduate levels
• Trade Coast, a fully integrated corporate office park and industrial community in Brisbane, Australia
• Airmaster, complete facility systems and solutions company in Australia
• Malaysian Communications and Multimedia Commission (MCMC) is the communications and multimedia regulatory authority of Malaysia
• Havelock City is a large mixed-use real-estate project in Colombo, Sri Lanka. Havelock City implemented eFACiLiTY^® through IQ Systems
• Control Concepts creates solutions for smarter, safer buildings and offer a single point of contact for Building Automation, Security, and Mechanical Service needs
• Trilium Mall - Amritsar, owned by “Tata Realty And Infrastructure Limited (TRIL)” a real estate and infrastructure development division of ‘Tata Sons’ implemented eFACiLiTY^® through PPZ
• The Reliance Group is the leading organization in the Building Automation and Controls industries of the Cyprus market
• IndoSpace is India’s largest investor, developer, and manager of Grade A industrial and logistics real estate
• Godrej Industries, part of the Godrej Group, is an Indian manufacturer of oleochemicals for use in various industries
• Wadhwa Group, India one of the most eminent real estate companies in India
• Godrej Properties, part of the Godrej Group, developing real estate projects in over 12 major cities across India
• Manjeera Mall - Hyderabad a subsidiary of 'The Manjeera group' implemented eFACiLiTY^® through PPZ
• Ozone Group is a premium luxury residential real estate property developer & builder
• GVK Mall, a mega retail destination in Hyderabad, India
• Value Mall, leading shopping mall in Bangalore, India
• Prestige IT Park, an information technology park in Bangalore, India
• Mantri Square is one of the popular and biggest malls in Bangalore India
• UBCity, the biggest commercial property project in Bangalore, India
• Tidel Park, an information technology park in Coimbatore, India

eFACiLiTY^® is the best bet irrespective of whether you are planning a massive global implementation or a small local implementation to help you efficiently manage your tenant billing needs at your facility or organization.

Our Company

SIERRA is an Indian Offshore Software Development Service Provider & a Microsoft Gold Certified Partner specializing in Enterprise Software Development & Mobile applications Development, with its headquarters in India and offices in Malaysia & the USA.

Our development team works out of our eFACiLiTY^® Building, the World's 2^nd Highest Ranking Green Building under USGBC’s LEED NC v2009 rating system. SIERRA is also one of the first few software companies GLOBALLY to achieve the ISO 41001:2018 Facility Management System certification and this was achieved by fully implementing our eFACiLiTY^® modules.

Please take a virtual walk-through of the most automated and the World's Greenest Software Development Center here: